CBSE Guide and Hot Questions - Class X, NCERT Economics - Consumer Rights


CBSE Class 10 NCERT EconomicsChapter 5, CONSUMER RIGHTS

Understanding Economic Development

Class X CBSE Guide - CBSE Guess Questions - NCERT Guess

Cbse Guess Question 1: Explain the significance of RTI in relation to consumers.
Solution: The significances of Right to Information are:
a)       RTI about the particular of goods and services that the consumer purchases is important to protect the consumer interest.
b)       Important details like - date of manufacture, MRP, batch number, expiry date, address of the manufacture, weight of the content etc, should be necessarily mentioned on the products.

Cbse Guess Question 2: Explain the consumer's 'right to choose'.
Solution: The consumer has 'right to choose' a product or a service and also we can reject it. For example, the gas supply dealers may insist that you buy an oven from them if want a gas connection. But then you may reject it by exercising your right to choose.

Cbse Guess Question 3: Mention the demerits of consumer redressal process.
Solution: Please refer to answer of NCERT textbook exercise Question No. 11 in -

Cbse Guess Question 4: What are the institutions setup under COPRA for the redressal of grievances?
Solution: COPRA has setup a three-tier institutions at different levels for the redressal of grievances:
1)       The district level court which deals cases of claims upto 20 lacks.
2)       The state level courts which deal with cases between 20 lacks to 1 crore.
3)       The national level court which deals with cases of claims more than 1 crore.

Cbse Guess Question 5: Why are details on the pack of a product given? Explain its significance.
Solution: The details are mentioned because the consumer has a right to be informed about product or service that he purchases.

Cbse Guess Question 6: Why COPRA is enacted in India?
Solution: Consumer Protection Act 1986 (COPRA) is enacted in India with the following motives:
1)           To pressurize business firms - to correct unfair business conduct and provide proper goods and services.
2)           To protect the interests of the consumers.

Cbse Guess Question 7: What do you understand by consumer protection?
Solution: By consumer protection we mean the protection of the consumers against the unfair and malpractices adopted by the businessmen. These may be grouped mainly into two categories:
1)               Government measures.
2)               Voluntary measures.

Cbse Guess Question 8: How do the logos ISI, Agmark or Hallmark help consumers?
Solution: These logos and certification help consumers get assured of quality while purchasing goods and services. The organizations that monitor and issue the certificates allow the producers to use these logos provided they follow certain quality standards.

Cbse Guess Question 9: What is adulteration?
Solution: When some foreign matter, injurious to health, is mixed with any good or natural production, it is called adulteration. This is the most heinous crime against humanity.

Cbse Guess Question 10: Mention a few organizations that provide certification of standardisation in India. What do you mean by ISO?
1)               BIS and ISI
2)               Agmark
3)               Hallmark
It means International Organization for Standardization which has its headquarter at Geneva. It does the Standardization work at the international level.

Cbse Guess Question 11: What is the need for consumer awareness? (Need of consumer consciousness).
Solution: The need for consumer awareness was felt because both the manufacturers and traders can go to any extent out of their selfishness. They can charge high prices, and resort to underweight and under measurement methods. Their lust for money may lead to loss of money and health of consumers.

Cbse Guess Question 12: What do you understand by the term consumer exploitation?
Solution: When a consumer is cheated in any way, either by the shopkeeper or by the producer, by giving him poor quality or adulterated goods or by charging more prices for the commodity or a service, it is called consumer's exploitation. 

Chapter 5, Consumer RightCBSE Guide and CBSE Notes (Value Based Questions / VBQ)

The consumer movement in India, as a 'social force', originated with the necessity of protecting and promoting the interests of consumers against unethical and unfair trade practices. Rampant food shortages, hoarding, black marketing, Adulteration of food and edible oil gave birth to the consumer movement in an organized form in the 1960s. Till the 1970s, consumer organizations were largely engaged in writing articles and holding exhibitions. They formed consumer groups to look into the malpractices in ration shops and overcrowding in the road passenger transport. But recently, India witnessed a sharp rise in the number of consumer groups.

a) How do consumer movements started in India?
b) Why consumer movement started in India?
a) Consumer movement started in India as a social force to protect the consumers against the unethical and unfair trade practices.
b) Consumer movement in India started because of rampant food shortages, hoarding, black marketing, Adulteration of food and edible oil in the 1960s.

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